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Woman Murdered After Police Ignore 999 Call.

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Gromit | 16:59 Thu 05th Jan 2017 | News
31 Answers
Why was no one sacked? A lame apology will do apparently.

// Officers failed to respond to the 999 call of Luisa Mendes, who said she was being beaten by two men with whom she lived. When police did finally arrive, 14 hours later at her address in Leamington Spa, she was dead. //

https://www.theguardian.com/uk-news/2017/jan/05/police-apologise-to-dead-womans-kin-after-failure-to-respond-to-999-call
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Without knowing the circumstances, it is impossible to apportion blame.

I would suggest that the necessary investigation will be under way, and the prospect of dismissals is by no means out of the frame yet.
//Following an IPCC investigation, misconduct action was taken against four police officers.//

I assume that doesn't preclude dismissal so we don't actually know whether anyone was sacked or not.
Question Author
14 hours to respond to a 999 call is inexcusable.
It is indeed.
Question Author
// The IPCC concluded its investigation in 2014 and recommended that Warwickshire Police re-examine the handover process for control room staff to ensure that incidents that have not been allocated are flagged up to staff beginning a shift.

During a phone call with police the evening before she alleged she had been assaulted. The call was graded as a ‘priority’ call which required police to attend within one hour but no resources were sent until the next morning.

Three control room staff received final written warnings following hearings held by Warwickshire Police. //

That's it.

https://www.ipcc.gov.uk/news/call-handling-recommendations-made-following-death-woman-warwickshire

It's all in the Link

//On 24 October 2012, at 8pm, she made a 999 call where she was heard to scream and hang up//

//Following an IPCC investigation, misconduct action was taken against four police officers//
Fantastic we and the wider world are given the go-ahead to comment.

Gromit
14 hours to respond to a 999 call is inexcusable.


It certainly is and it doesn't even sound like they even phoned Mrs Mendes back like they did a friend of mine after about 4 hours.
//It is hoped that lessons will be learnt//

Jesus wept. How many times to lessons have to be learnt?
That poor poor woman. What the hell is going on?
A truly dreadful story Gromit, and the £20,000 compensation is laughable.
Lessons have been learned. !!!!
well, you'd hope so, anne.
Anne....they say that every time though, don't they ?
Yes
from the article it was incorrectly classified by the 999 operator. There's the one to fire.
also why were the purps not tried?
// also why were the purps not tried? //

because you cant sue the police for the consequences of their negligence
Last tried ( pun intended ) where the last Ripper victim's mother said if the police had worked harder they would have got sutcliffe before he did in the last victim, so money please
Held -case thrown out - Brown sea island case still good law
https://en.wikipedia.org/wiki/Dorset_Yacht_Co_Ltd_v_Home_Office


I will supply 3Ts reply to save time

" who dat den ? why dat innit ? w/f/t dat dat do den ? bloody ooman rites dat is. Look no main verb in any of this innit ? "

purps has an 'e' in it. perp
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A catalogue of errors here and as Divebuddy says it's not uncommon - all call centres and emergency services have their regular callers.

Often it is a 'cry wolf' situation and on it goes without any other help being forthcoming - then comes the day something serious occurs and this is the result, as this time a delay in sending assistance arises.

Tragic.

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