I purchased tickets from ebay, received a plastic bag this morning from royal mail with an empty envelope inside, no tickets, the envelope had been ripped open, there is a recorded delivery sticker on the envelope, so the seller did send them to me, I have contacted the arena and they have said that they might not be able to do anything and the seller has to get involved, but they are still not sure if they can issue him with new tickets!! Has anyone else been in this situation, if so what did you do? I was thinking of contacting the police as royal mail have just appologised and not even looked into it and only offered �30 back, Can anyone help???
Well if they were for Take That in Manchester you wouldn't get in unless you could confirm who had bought the tickets: (though I didn't think even the seats had been allocated yet, just in blocks, never mind tickets being produced)
�30 is about right for Royal Mail compensation. Go back to the ebay seller. TBH though, they might not want to give you their name and address etc or them bother having to get more tickets.