URGENT - Ryanair

[KARL]

Ryanair appear to me to be completely surrounded by a contactless barrier, the only opening through which is a �1 a minute premium call line. Their 0871 number has only a recording to tell you to go online for FAQs or to the �1 a minute premium number, their Ireland number comes up only as a fax line. Even an e-mail address would be better than this. Any advice would be welcome - I am travelling tomorrow and need to speak to them urgently about a problem with their online check-in (their problem which affects me).

[KARL]

It gets worse: My attempts to fax Ryanair's number in Ireland reveal that they do not accept faxes even though the number responds with a fax tone. You are clearly being forced to pay �1 a minute to sort out their problems or else pay a fee because you couldn't do the impossible and therefore broke their conditions. Clever business model Ryanair may think, but is it defensible ?

Next question: which authorities are interested in false advertising scams ?

[Whickerman]

Ryanair shut down their Irish call centre this week.

Good luck getting in touch with them - they don't respond to emails either. If you need to change a flight they're going to charge you a small fortune to do it anyway, so you'd be better off rebooking and writing off whatever you've paid.

Welcome to the world of Ryanair - we've all been hit like this, yet we all still keep using them.

[Whickerman]

http://www.rte.ie/business/2008/0328/ryanair.h tml

[jno]

some numbers here that you could try; I have no idea if they still work

http://www.completefrance.com/cs/forums/119753 0/PrintPost.aspx

[KARL]

In case anyone is still looking at this: It turned out that the people at the airport know about this glitch and they simply did the check-in manually. No fee was charged so I am wondering if this is deliberately part of the system just to wind people like me up and in the process enhance Ryanair's reputation for being single minded.