Company witholding pay for my staff

[dulcie12]

Bit of an odd one - to cut a long story short I am a manager of a gym with both full-time and part-time staff. Every week we have to fill out timesheets to state how many hours we have done and then for my part-time staff I also have to provide a monthly total of hours worked.

I went on holiday when the timesheets were due in so asked my assistant to do it for me and he forgot so when I returned the HR Manager asked for it straight away. I completed the necessary sheet but for a 4 week month, not a 5week (missed the last weeks hours off) and as a result the HR manager has said she has had to submit 0 hours for this part-time member of staff. Now my question is - can she legally do this?

In my opinion she had the majority of the info so could have paid her for the 4weeks and processed the remaining hours with in the following months pay packet. She had the figure for the 5th week on the weekly time sheets anyway so is just being B minded. Not only that but approximately a week later my manager had to submit figures for my bonus, so the HR manager should have been able to submit my staffs hours at the same time.

If anyone has any documentation on this so I can put it in an email to the HR manager (so she thinks I know what I am talking about) that would be great.

Thanks in advance

[cassa333]

Sorry about my non legal answer but I would have thought that you could write to HR with what you have just written but obviously in a more professional way.

Are you trying to appeal to HRs better side and get her to sort it out? or is there someone who would be more open to correcting it. Is HR just up there own kilt or do they HAVE to do things x way and not have scope for unexpected eventualities?

Try talking to your manager and say how dissapointed you are at the inflexability of HR and how difficult she has made it for someone who needs there pay. Your (or your assistants) mistake is one thing but for this hr person to compound it is not nice. Is she trying to show how wonderful she is and how crap you are? because that is how the arrogent and bully works.

[sue11]

Sorry for a late response to this, I hope you have it sorted by now. For what it is worth, here is my view:
She cannot legally refuse to pay your workers for the time they have worked, I am presuming she is not trying to do this, just delay the payment? You could phone Citizens Advice and they will probably advise you, but I suspect that any representation will have to be made by the employees themselves and they will need to make a formal written request to be paid.
This does seem a harsh step to take, but as I am an employer, I know it can be very annoying when people do not get pay sheets in on time, as there is only a short time scale to get all the hourly records on the system and then work on all the processes to ensure that staff get paid on time!
Cheers Sue