Food & Drink1 min ago
Interest charge on money owed.
I am in contention with my Dad's care home over the rise in fees and the top-up I have to pay. To cut a very long story short, I currently owe them around two hundred pounds which should have been paid on July 1st. (in advance)
As we are still 'discussing' the fees, I have not paid this amount. Yesterday, I got a letter from them saying, among other things, that if I have not paid by Monday 9th July, they will start charging interest on the unpaid amount. Can they do this?
As we are still 'discussing' the fees, I have not paid this amount. Yesterday, I got a letter from them saying, among other things, that if I have not paid by Monday 9th July, they will start charging interest on the unpaid amount. Can they do this?
Answers
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No best answer has yet been selected by Tilly2. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Have they mentioned a rate of interest, Tilly?
It may just be a standard letter they issue whenever a payment is late. I would just write and say you expect that the interest will not be charged as this stage as the level of payments hasn't been agreed.
My answer assumes you have paid some of your fees and that you have just withheld the disputed additional amount.
It may just be a standard letter they issue whenever a payment is late. I would just write and say you expect that the interest will not be charged as this stage as the level of payments hasn't been agreed.
My answer assumes you have paid some of your fees and that you have just withheld the disputed additional amount.
I have challenged it. I rang them yesterday, mentioned the contract, and asked what they meant by 'charging interest' and how much interest they were going to charge.
They said they needed to find out how much they were allowed to charge. I asked who was going to 'allow' them but they said they needed to discuss it amongst themselves. And so it went, on and on. Running a business, recouping money, can't provide services etc. etc.
How can I stop them making up the rules as they go along? What sort of solicitor do I need? Contract, family, probate? I have no idea.
They said they needed to find out how much they were allowed to charge. I asked who was going to 'allow' them but they said they needed to discuss it amongst themselves. And so it went, on and on. Running a business, recouping money, can't provide services etc. etc.
How can I stop them making up the rules as they go along? What sort of solicitor do I need? Contract, family, probate? I have no idea.
They are just using the threat as part of their negotiating position as they try to get you to pay the fees they believe are payable under the contract. Unfortunately now I can't remember the original point of contention- I'll need to look back at your previous thread, although I recall it was hijacked a little by the usual interloper under one or more IDs on these care home fee threads.
There is a level of savings which are 'safe' and can not be touched for care home fees , I think this is what Tilly is refering to.
Tilly please get AgeUK to look at the funding for your Dad's care there are very many cases where relatives are paying for care that should be 100% funded by the council or NHS , with what you have previously said about your Dads history he may very well be one of them.
Tilly please get AgeUK to look at the funding for your Dad's care there are very many cases where relatives are paying for care that should be 100% funded by the council or NHS , with what you have previously said about your Dads history he may very well be one of them.