Broadway Hotel Blackpool

[mikey4444]

http://www.bbc.co.uk/news/technology-30100973

Incredible story. The Hotel actually charges people an extra £100 if they complain ! I have looked on Trip Advisor this morning, and most of the reviews are awful. Perhaps this place needs to make sure there is less to complain of, rather making money from fines :::::

http://www.tripadvisor.co.uk/Search?q=Broadway+hotel+blackpool&geo=186332&pid=3826&returnTo=http%253A__2F____2F__www__2E__tripadvisor__2E__co__2E__uk__2F__Hotels__2D__g186332__2D__Blackpool__5F__Lancashire__5F__England__2D__Hotels__2E__html

[Baldric]

///They said they only chose the hotel because it had a car park and paid £36 for the double room.///

What on earth did they expect for that price, Herds of Wildebeest?

[TWR]

It does not take a lot of your time to read about these places, that's what we do Mickey, we can not all like these sort of places but one's opinion can differ from someone else's, Blackpool is full of B&B's & all looking for trade, all you have to do is, Look, Read, Listen, Decide, Or go, it's as simple as that.

[jno]

Baldric, yes, but not in the bathroom!

They obviously make more money from fining reviewers than from the actual room charges. An interesting way of leveraging your clientele.

[jno]

TWR, there's not a whole lot of disagreement on TripAdvisor about this one. More than half the reviews say it's terrible.

[mikey4444]

Whether its horrible or not really wasn't the point of my post. Its the stupidity of the hotel owners to fine people if they complain. I have never heard of that before. I am sure that if Mr and Mrs Jenkinson were to take this to a small claims court, they would have no difficulty in winning their case.

The irony of all this is that the hotel owners have shot themselves in both feet, by making the headlines with the information that their hotel is pretty awful. Blackpool must have 100's of hotels and B+B's, if not 1000's and now everybody knows which one to avoid ! A pyrrhic victory perhaps ?

[Barmaid]

I think they may find themselves on the wrong end of a claim under the Unfair Contract Terms Act. And if one person does it and is successful imagine all the other people that have been charged coming out of the woodwork............

[DTCwordfan]

Barmaid - do you handle bankruptcies? - there's one in the making there. How stupid can the owners be and it sounds like that they need to disappear down their proverbial bathroom plug hole

[Peter Pedant]

Damn - Barmaid got there first with the 1977 Act...

G'morning milady !

[Peter Pedant]

Baldric - Blackers is pretty cheap off season...
try it and see
but er dont got to the Broadway....

Altho ' - in Devon was the Horn of Plenty ? The owner used to insult the clientele routinely and then started getting complaints if he wasnt rude to them

[DTCwordfan]

That's going back some while, I think, Peter....it gets pretty good reviews now. We had one owner in the Lakes, mainly a restaurant that specialised in duck, a beautiful old Lakes House of late Tudor age. She was notorious for kicking folk out if they complained and you didn't argue with Beryl as she was pretty Amazonian, size-wise.

[jno]

click your way through the photos

http://www.tripadvisor.co.uk/ShowUserReviews-g186332-d554701-r172876707-Broadway_Hotel-Blackpool_Lancashire_England.html#photos

It looks pretty unspeakable.

[jno]

it's 858 out of 894 Blackpool hotels, I see.

I'm not even going to look at what the worse ones are

[DTCwordfan]

Probably a lot of them are new businesses, jno, that haven't been reviewed that much, so 858/894 is pretty grim.

[jno]

the photo of the room where the ceiling fell in is alluring

[DTCwordfan]

Of the remaining 36 hotels, 26 are awaiting reviews, so that puts it at 10th worst in Blackpool. Wonder if TWR or JTH know it - or even better the owners?

[jno]

they might be the owners...

[DTCwordfan]

Yes, the photos are grim - shame the AA don't do a negative stars system. On my international travels, I used to grade from -5 to +5 stars, three of the hotels attracting -4 - no worse than that, just in case there was something catastrophic out there. For -4 stars, try the natural air-conditioning in the walls of a hotel in Ouagadougou - yes, machine-gun bullet holes or the bedroom in Kano where I didn't know whether to sleep in the bed, on it or under it, the huge fridge with three bottles of water in, seals broken, in the centre of the room, the collapsed chairs and side unit, the radio hanging off the wall, the heavy green slime all over the shower, the only reason for not giving -5 being that the wash-basin and toilet were 'moderately' clean. The cuisine was something else too and $120 equivalent a night for this privilege - in 1987.

[DTCwordfan]

lol, jno.....indeed.

[carrust]

I stayed in a hotel in Birmingham a couple of weeks ago. It was a total ***. I reported it to trading standards and they were well known to them. They said that they weren't breaking any health and safety regulations. The place was totally panned on trip advisor, I wish my boss had looked on TA first

[janbee]

For £ 36 I'd expect the place to be basic and that's ok but I'd certainly expect it to be clean whatever the price.