No Queuing At Sainsbury's, Pay With Your Phone

[trt]

Salisbury's does not expect shoplifting to increase as a result of checkout-free technology, because it believes the majority of customers are trustworthy.

I wouldn't be to sure of that, would you?

Read more: http://www.dailymail.co.uk/news/article-4913870/End-line-supermarket-checkout.html#ixzz4tbjIzotj
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[douglas9401]

I'm sure they know their customers. What could go wrong? :-)

[jno]

You think more customers are dishonest than honest?

[bhg481]

They've been operating a self-scan system for years; I don't see this as being seriously different.

[trt]

## They've been operating a self-scan system for years; I don't see this as being seriously different. ##

Of course its different bhg, you shop & scan up & down the isles at the same time, and then walk out of the door.

[bhg481]

They say there will be some sort of security in place - presumably you will be open for a check of some sort (as you are now).

[vulcan42]

From the article:
"The shop, called Amazon Go, is only open to employees at present. Shoppers are tracked through their smartphones and a battery of cameras using facial recognition as they move through the aisles. " It's obviously a case of "We trust you but just in case, Big Brother will be in the background".

[hc4361]

I shop, scan and pack as I go up the aisles. The only difference is I won't have to spend a minute paying when I've finished.

[vulcan42]

hc4361,my local supermarket introduced the self scan system but occasionally sent a shopper from the that line to a normal checkout to ensure everything was being scanned. Shoppers quickly got fed up with not being trusted and actually taking longer to check out they stopped using the system and it was withdrawn after a few months. Does your supermarket have a check system in place?

[bhg481]

We shop like hc4361 and accept the fact that every now-and-again we have a check; it happens very infrequently, possibly less than annually, and bothers us not one jot.

[ummmm]

Safeways used to have the self scan system. I was only ever stopped twice.

[vulcan42]

" Safeways used to have the self scan system.
Do you know why they stopped, ummmm?

[ummmm]

I don't know. They sold out to Morrisons.

[hc4361]

I used Safeways self scan system, too. They were probably the first supermarket to do it. Now I use the self scan at Tesco. There is a check in place, twice a member of staff has pulled a few items from my bags to check they have been scanned. Doesn't take long as is no bother.

[trt]

## Does your supermarket have a check system in place? ##

My daughter shops at Waitrose, and been checked once.

[vulcan42]

This sounded a great system but obviously too many problems.
http://www.telegraph.co.uk/news/uknews/1393285/Checking-out-now-a-supermarket-trolley-system-that-can-scan-itself.html

[Old_Geezer]

So at least two folk here have had it implied that they were potential thieves. And all because the supermarket wanted to save on costs by not providing basic till service to customers. Wonderful brave new world.

[hc4361]

OG, every supermarket has security guards. Does that imply that every customer is a thief?

[bhg481]

OG// So at least two folk here have had it implied that they were potential thieves. And all because the supermarket wanted to save on costs by not providing basic till service to customers //
Making everybody go through the till means the supermarket thinks that EVERYBOBY is a potential thief.

[ummmm]

In Safeway you were randomly checked.

[pixie374]

Everybody is potentially a thief- it would be worse to be randomly checked. I think they will lose some money this way, but save it on staff wages.