Daily Telegraph Prize Crossword Saturday October 19Th 2019

[Dickiedot]

No crosswords on the iPad this morning, come on Telegraph get your act together!

[ExiledinNotts]

Just come to post the exact same thing

[Chairman23]

Me too! Any idea on how to get it?

[Mexican18]

Buy a paper!

[ExiledinNotts]

Last weekend it wouldn’t let me send in my answers, contacted them & have heard nothing. Very poor service, time to stop my subs I think.

[dannyk13]

You can print it off from here:-
https://puzzles.telegraph.co.uk/_admin/printing/tmp/1571468234.pdf

[Dickiedot]

Thanks Danny, I managed to print it out. ExiledinNotts I reported my inability to enter the crosswords also, no response.

[ExiledinNotts]

Shocking service from The Telegraph, I’ve just emailed them telling them I wish to opt out of subscribing. I’ll buy the paper from now on, the exercise will do me good.

[Mexican18]

I would like to apologize for my earlier answer. It was a stupid thing to do.
I'm very sorry.

[aelmpvw]

i fork out £2.50 for a saturday telegraph and throw most of it away without looking at it :-)

[Dickiedot]

Lol Mex18 no apology necessary, I use the electronic service (which isn't cheap) to avoid piles of newspaper that I consider wasteful, save a forest etc

[Mexican18]

Thanks Dickie. I woke up grumpy!

[chokkie]

Same here, and I also couldn't submit the crosswords for Saturday and Sunday. Like someone else here, I've contacted them, but no response. Hope they sort it for tomorrow!

[RobbyJo]

Same here. And couldn’t send last week. Not good enough!

[ExiledinNotts]

I’m glad it’s not just me they’re ignoring. Poor show really. No problems Mexican no offence taken.

[ExiledinNotts]

Have just rebooted my iPad and all the crosswords are there

[chokkie]

Just spoken to someone on their Subscribers Helpline (digital version). The puzzles for today are now back up on the digital edition, but you will have to remove the app from your devices and reload. As for the not being able to send completed grids online, I was told that this was an issue with the latest update of their app, and they are still working on it, so we'll have to wait until their next update. Hopeless! But at least I got a proper response on the phone ...

[RobbyJo]

Downloaded with “ update” . I wonder if we will be able to send our solutions later......

[RobbyJo]

And the answer is....no ,I can’t send my solution. Frustrating!