Problem With Ipad Camera Not Taking Photos

[Clementino]

I am on the Motorway.com app on ipad and have submitted several photos which they have received.

Suddenly the camera's bright white button  turns grey which means I cannot take photos to upload onto the app.

I have checked, privacy>camera>motorway and switched on to allow access for them.

Any help as to how to rectify the problem ? Thanks

[barry1010]

Is there a limit on how many photos you can upload to your listing? 

[bookbinder]

https://digitalhow.co.uk/ipad-camera-is-not-working/

[barry1010]

They have an online chat service if you have problems with photos etc at the bottom of this page

https://help.motorway.co.uk/hc/en-gb/articles/4853722160924-How-do-I-profile-my-car

[barry1010]

Motorway.com needs you to upload 16 photos.  How many photos have you uploaded?

[Clementino]

hi barry, they have asked for 17 specific photos plus a few additional .... no limit.

I have submitted 11 so far with no problem

[barry1010]

Try the webchat, I'm stumped.  I assume you can still take photos of other things with the iPad? 

[Clementino]

The chat is not good, mostly a bot .

I will try bookbinders link. The camera is working fine, but not on the app

[Clementino]

I hope I have  finally discovered how to fix.The privacy setting doesn't work if it is permanently switched on. I have to turn it off and then, only when asked for each photo,  turn it on again.  Crazy 

[barry1010]

Glad you've got to the bottom of it.  Hope the car sells quickly 

[Clementino]

Thanks Barry. It's a stressful process   

[barry1010]

It always is ☹️