Third attempt - submit doesn't seem to be responding.
Had the answers ( have posted your 11 mising down ones on your other message thread ) and fitted them in by "logical" trial and error. Very often words/ phrases to be highlighted are enterd diagonally so taht was the first place to look.
"Change of heart" was the only thing to make sense and indicates the "change of heart" ( i.e. all but the first and last letters ) of each answer.
Hope that helps.