Cant access halifax page

dennilson | 21:51 Sun 05th Apr 2009 | Technology

2 Answers

Cant access certain web pages
Could anyone give me a clue as to what I am doing wrong. I have an online Halifax account through which I pay my credit card and view my transactions etc. Over the last three weeks I cannot access this account because the page freezes leading me to have to log out. I know its is going to be a security setting - I use Windows Vista by the way - and I have contacted the helpline and given a checklist of what to do but to no avail. I know it is going to be something simple but no one can seem to offer me the solution. Has anyone experienced this problem, any information welcom. Many thanks

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koster

Which browser are you using? Internet Explorer? Which version?

If the page freezes, this is not a security setting. You should check that your browser and version is compatible with Halifax Online Banking.

To use Halifax Online Banking you need one of the following:
Internet Explorer (Windows) version 7.0 and version 6.0

Firefox version 2.0 and version 1.5

Safari (Apple Mac) version 3.0 (523) and version 2.0 (419)

dennilson

Question Author

Thanks Koster I have version 7 IE. Is there a browser setting I should be changing. Cheers

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