The '150' recording

[andy-hughes]

Fancy being sent into a balistic temper in about ten seconds? Just ring 150 and listen.

BT have heard that a Scots accent is perceived as wam and welcoming, so they've employed a woman who souonds like Ian McGaskill on steroids to record their welcome message.

"Hellooo, and thanks for calling Bee TEEEEE."

It just reeks of the sort of nauseasting patronising attitude that makes sane people reach for heavy blunt instruments.

Hey BT - I work for you, I don't need to be spoken to as though I am a five year-old with an attention problem. I don't need to feel 'welcomed', just connect me with a human who speaks English and I'll do the rest.

OK, rant over - any thoughts?

[China Doll]

'Any thoughts'

^^^ Perhaps time to switch to decaff Andy? ;0P

(How are you? All well?)

[redman41]

Agree with you andy-hughes ! I'm with BT and am satisfied with the Services provided apart from when you want to contact them. Press 1 Press 2 Press 3 Press 4 etc etc. Drives you mad especially if the wrong dept eventually answers !!!

[Sqad]

Well said Andy.........!

[craft1948]

I'm a BT pensioner and must agree.....150 is dreadful......but at least it's free.....

[andy-hughes]

Hi China - most well thanks, and yourself?

I don't drink coffee - maybe I should lay off the ketamine?

[The Builder]

.......... oh aye .................... and dial M for murrrdurrr

[ELVIS68]

Makes a change from an Indian answering the phone

What`s better though a Scot or an Indian?..Hmmm, tough one, I`ll have to have a think about that one

[craft1948]

No Elvis.....you'll still speak to an indian....the scot is just doing the recorded message....

[Sqad]

Andy if you are worried about the accent on BT, try this for "puke making"

https://www.youtube.com/watch?v=odEHDf_pJ4M

[redman41]

Is that the BT Call Centre Staff at their Xmas Bash, Squad !! lol

[Sqad]

redman.....LOL It was on TV at about 6.15 in the evening, just when I was starting to eat........put me right off my food.

[albaqwerty]

nice to see Dan in his usual good mood :)

I don't like when they ask how the weather is "where you are".....the discussion of the weather was not the reason for my phone call.

[redman41]

I'm waiting for the Indian 'Gentleman' to come on and say 'Och Aye the Noo' !!

[China Doll]

I'm ok love... But you could pass the ketamine if you wanted ;0)

[albaqwerty]

hi dan, glad to hear it :)
hope you also have a nice day
alba x

[Sqad]

Dan

"So are you saying that the 150 operator doesn't speak English because of her Scots accent?....NO

"Or that only native English should ever be employed for a job which requires verbal communication in the English language?"........YES

"Or that you are unable to decipher what she's saying because of her Scottish burr?".........OFTEN

"Should we perhaps, let's say, have a Brummie, Scouser, Cockney, Geordie, Bristolian or Wurzel accent instead?"......NO

"Hmmmmmm........perhaps having your ears syringed may help?".........NO

[Ankou]

hmm, i find it very quaint. does she say 'seee you jimmy' and 'och aye the noo' as well. that would be just ... marvellous.

[Sqad]

Andy....I don't live in the UK, but often have to phone for various reasons and get put through to a Glasgow dept.....boy, that really takes the biscuit, I frequently have to ask them to repeat themselves as I have no idea what they have said, because of their accent.

How about importing Indians into the jobs?