Quizzes & Puzzles3 mins ago
Internet Problems
Hi
Wondering if anyone can help.?
I cannot get on to a website unless it is a bookmarked one, this has been happening since this morning.
If i click a bookmark i can access that website fine. If i type a word or website into the search/address bar i get - on chrome -oops gooogle chrome could not connect to www. xxxxxx
And on Explorer - Internet explorer cannot display the webpage.
On explorer if i click diagnose connection problems i get a message saying the website is online but is not responding (whatever website i choose) and if i then click details its says:
its not responding to connections on port 80 possibly due to security or firewall settings and that windows is not detecting a problem with my firewall.
Same problems in firefox too.
Am bewildered as to what to try to sort it
Any help much appreciated
Wondering if anyone can help.?
I cannot get on to a website unless it is a bookmarked one, this has been happening since this morning.
If i click a bookmark i can access that website fine. If i type a word or website into the search/address bar i get - on chrome -oops gooogle chrome could not connect to www. xxxxxx
And on Explorer - Internet explorer cannot display the webpage.
On explorer if i click diagnose connection problems i get a message saying the website is online but is not responding (whatever website i choose) and if i then click details its says:
its not responding to connections on port 80 possibly due to security or firewall settings and that windows is not detecting a problem with my firewall.
Same problems in firefox too.
Am bewildered as to what to try to sort it
Any help much appreciated
Answers
Best Answer
No best answer has yet been selected by molliemoo. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.It sounds like your router is failing to connect properly to your ISP's DNS server. That's the computer which converts a typed URL into the 'numeric' address of the website you require, sometimes called a 'dotted quad'.
Here's a test:
Enter amazon.co.uk into your browser's address bar, to see if you can get into the Amazon website. (Based upon what you've told us, I'll assume that you cant). Then enter 178.236.4.29 into the address bar, and try again. (That bypasses the DNS server, since you've provided the required doted quad yourself). If you get into the Amazon site, it's definitely a DNS problem.
If so, please tell us the make of your router and which ISP you're using.
Chris
Here's a test:
Enter amazon.co.uk into your browser's address bar, to see if you can get into the Amazon website. (Based upon what you've told us, I'll assume that you cant). Then enter 178.236.4.29 into the address bar, and try again. (That bypasses the DNS server, since you've provided the required doted quad yourself). If you get into the Amazon site, it's definitely a DNS problem.
If so, please tell us the make of your router and which ISP you're using.
Chris