For Comp Experts On Here. Win7 Updates Failure

[ivor4781]

got little help the first time i posted this.
seems some hundreds of win7 users are having update failures , my laptop has no probs but my friends pc win7 has had this for weeks both on auto updates, ive tried dozens of remedies from web sites including Microsoft but non work. if you google "error 800700C1" you see the problem. has anybody had this and solved it ? this link below was no help either he did not have this kb ***** on his comp
http://www.pcworld.com/article/2859120/windows-7-users-urged-to-uninstall-broken-update-that-wreaks-havoc-on-software.html

[VHG]

Try running this "Fix it" near the top of this page. Make sure he runs the Windows 7 one.

https://support.microsoft.com/en-us/kb/971058

[ivor4781]

will see him wednesday VHG ill try this, he's not much of a clue about comps ,each to their own

[ivor4781]

well i ran fix it,said no probs found, went to updates same ones were there again to download,clicked download red message came up and same error 800700C1.downloaded them all in standalone installer .they start install but then says udates were not installed,have given up (not like me) its running ok and has the usual protection so leaving it,it did down load (on standalone) the microsoft malicious install, it ran no probs found,thank for your help anyway