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"connection Timeout" - Can't Receive Emails In My Htc One

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Lisa_Louise | 15:49 Wed 24th May 2017 | Technology
3 Answers
Hi, all of a sudden, today I'm not receiving emails on my HTC one (M8)
I've tried looking for help online but it's useless, only tells me about text messages!

The message I keep getting is "connection timeout" and the cog keeps turning round and round saying updating, but nothing happens. I can send emails as I've tested this with my iPad, I'm sending and receiving all ok on my iPad .. Why has this happened and how can I fix the issue please!

Thank you!
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Avatar Image Buenchico
It seems that the server details for incoming mail have become corrupted on your phone. The simplest solution is to delete the account and then create it again.

Instructions for deleting an account:
03:21 Thu 25th May 2017
Avatar Image Buenchico
. . . and for setting it up again:
03:21 Thu 25th May 2017
Avatar Image Lisa_Louise
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Thank you, appreciated!
10:36 Thu 25th May 2017

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