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Ipod paypal complaint
2 Answers
Hi there,
I was wondering if anyone could help me. I bought an iPod off ebay that wasn't sold with its headphones when the description said 'comes with all original accessories' I haven't been able to resolve it with the buyer so I've complained via paypal. It has taken ages and now they want me to submit a report to support my claim from a retailer/trader stating the item description and it has to be faxed to them on company headed paper. It's standard that they do come with headphones but I don't know where I can get written proof. I was thinking of contacting Apple but they may not want the inconvinience. This is the only way I can get my money back as I was ripped off big time so I need to do it. Any advice would be appreciated thank you.
I was wondering if anyone could help me. I bought an iPod off ebay that wasn't sold with its headphones when the description said 'comes with all original accessories' I haven't been able to resolve it with the buyer so I've complained via paypal. It has taken ages and now they want me to submit a report to support my claim from a retailer/trader stating the item description and it has to be faxed to them on company headed paper. It's standard that they do come with headphones but I don't know where I can get written proof. I was thinking of contacting Apple but they may not want the inconvinience. This is the only way I can get my money back as I was ripped off big time so I need to do it. Any advice would be appreciated thank you.
Answers
Best Answer
No best answer has yet been selected by lucemma4. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.How about pointing them to the apple website: http://www.apple.com/ipod/specs.html which states clearly under included accessories about half way down.
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