Can't Enter A Decimal Point

[horseshoes]

Rather a puzzle..... I use parcel services regularly but since having my new Samsung tablet, I find it won't let me enter The EXACT weight. Normally, this doesn't bother me, but today I want to enter 4,7kg but because I can only enter 5, it pushes the cost up dramatically.

What do you think the problem is?

[THECORBYLOON]

Can you not enter a full-stop?

[donny48]

You show a comma, 4,7kg, it is normally a full stop.

[horseshoes]

Thats just a typo Donny. I meant 4.7 kg

[horseshoes]

Sorry, I probably shouldn't have mentioned decimal point. What I mean is that I can't put parts of KGs in. Examples 4.7 2.8 3.4 etc etc. The dot is there on the keypad which pops up, but when no press it, nothing happens.

[jackthehat]

Is there a change on how the website you are using appears on your new tablet?
Or is there a problem with being able to type 'from' your tablet?

[THECORBYLOON]

Can you not just put in 4kg?

[wolf63]

On my Kindle I have to put the first part of the number in, then go back to the alphabetical keyboard to use the full-stop and then go back to the numerical keyboard to put the second part of the number. It is annoying having to fiddle around but it works.

[horseshoes]

Wolf, that sounds like you get the same problem. I shall have to try what you do.

Corby, that's what i would normally do to get around this problem, but on this occasion, doing this would push me up to a much higher price.

Jack, its the latter. The website looks the same, but I think it's the Samsung keypad that's the issue. Sometimes when i look at what I've typed it's complete nonsense. For instance when i just typed "it's" it came out as 28th. It's really dreadful. Also there's a delay in the letters appearing or when I delete.

[4candles]

Can you enter 4700 grams?

[Jackdaw33]

That's a very neat solution if it works.

[TheChair]

Why not try a different keyboard? There're loads of alternatives in the Google Play Store.

[THECORBYLOON]

You said 5kg pushes the price up so I can't see how putting in 4kg is worse than 4.7kg.

[Mamyalynne]

Horseshoes would then be underpaying for the parcel, that could create it's own problems.

[jackthehat]

Would it be possible to create a document elsewhere full of numbers and their decimal places and then cut and paste them where necessary?
(I don't have a tablet and have no idea if a C&P option works on them...)

[EDDIE51]

Parcel companies are only interested in the weight to the nearest Kilo.No need for the decimal point,just round it to the nearest whole number.

[fiction-factory]

Eddie- you may have missed this from the OP: "but today I want to enter 4.7kg but because I can only enter 5, it pushes the cost up dramatically. "

[EDDIE51]

Also I use a lot of parcel companies and I have never found one that did not have a range for sizes. Under 1 Kilo. 1 to 2 Kg , 2 to 5 Kg , 5 to 10Kg . For example. If in doubt round up to the nearest Kilo 3.6 > 4 Kg rather than down.

[EDDIE51]

^^ As said couriers only go by whole Kilos. So if it's 4.7 put 5 and pay, or risk putting it as 4 and getting an extra charge added. But I have NEVER had a courier actually check the weight of a parcel, where the Post Office always weigh them, as the weighing machine is connected to the price ticket / label printer.

[horseshoes]

Thank you all for your help.

I cant put grams in as an option, that was a great idea though. I'm sure it's something to do with the samsung keyboard.

[Baldric]

Looked up'ALT Code' for decimal point, it's alt46, tried it, it looks exactly like a full stop and in the same position, so just use a full stop instead.