ChatterBank1 min ago
Bt Hub - 5Ghz Vs 2.4Ghz Connectivity
10 Answers
Yesterday I received my new BT hub and 'disc'. Got it all set up.
When I check http:// 192.168 .1.254/ basic_- _my_dev ices.ht m it shows that my ipad and the 'disc' are connected to 5ghz and everything else is to 2.4ghz. I cannot find any way to swap my ipad out for the main iMac computer so that the iMac is connected to 5ghz, which my DH needs for his work etc......
Under the old style BT site you could easily do this? Any ideas please? The BT help page does not help with this!
TIA
When I check http://
Under the old style BT site you could easily do this? Any ideas please? The BT help page does not help with this!
TIA
Answers
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https:/ /www.ex pertrev iews.co .uk/net works/1 404887/ bt-smar t-hub-s ettings -make-y our-rou ter-fas ter-and -less-a nnoying
https:/
Thanks Buenchico - I followed this and looked promising until "To make this change click on Advanced Settings, Wireless. Click the Separate bands switch and you'll be able to name"..... and my screen does not look the same as the screen grab in his pic - there is no Separate Bands switch at the top and also under the blue 5ghz column I only have one field 'smart' and I don't have the second line showing the 'network name' in both columns as per the pic.....
I'm lost then. Sorry!
Your best chance of finding a solution to your problem is to contact BT. That's probably easier said than done though as their definition of 'a communications company' appears to be 'a company that it's impossible to communicate with'. If you try phoning you'll probably be going around in circles for hours!
The online chat system might be worth trying though. You can find it in the bottom left-hand corner of this page:
https:/ /www.bt .com/he lp/home /#/
Alternatively, you could repost your question on the BT Community pages.
Good luck! (You'll probably need it with BT!)
Your best chance of finding a solution to your problem is to contact BT. That's probably easier said than done though as their definition of 'a communications company' appears to be 'a company that it's impossible to communicate with'. If you try phoning you'll probably be going around in circles for hours!
The online chat system might be worth trying though. You can find it in the bottom left-hand corner of this page:
https:/
Alternatively, you could repost your question on the BT Community pages.
Good luck! (You'll probably need it with BT!)
Read this Auntie. The bit about apple devices may help.
http:// bt.cust help.co m/app/a nswers/ detail/ a_id/44 798/~/i -have-p roblems -connec ting-5g hz-and- dual-ba nd-devi ces-wir elessly -to-the -bt-hub
http://
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