Shocking isn't it ? My beloved Dad had to go into a care home towards the end of his life and because he needed everything doing for him, we were told his care would be free. He only lived for a further 12 days in the home and yet Mum was billed over £1,000 despite us being told it was going to be free. I emailed the authorities and asked what was going on to which they replied it was an 'admin error' and cancelled the bill ! I wonder how many grieving widows without family to help them would have just paid up though !