Quizzes & Puzzles84 mins ago
Extra £150 Been Added To My Energy Account
26 Answers
An extra £150 has been added to my energy current balance taking it from being £520 in credit to now showing as £670 in credit. I have already had the second £66 amount paid into bank account so it cannot be the winter fuel refund. This £150 has not come from my bank account. There is nothing under bills and payments that even shows this money going in. My last bill shows the correct end total for 1st November. So unless anyone has any ideas as to what it could be, it would appear that this money is not mine. I am not looking forward to trying to get it sorted out.
Answers
How much is your monthly Direct Debit? I noticed a couple of days ago my DD had been added to my account but doesn't come out of my bank account till Monday. It's very confusing because SSE have made me go to monthly DD instead of the quarterly DD which I much prefer. I think it's probably because SSE accounts are going completely over to OVO who now own them.
My monthly DD only £120 and no other amount has been paid from my bank account so its not a double payment or anything. I have checked who is eligible for the warm home discount and none applies to me so can't be that. Still in my 50's so not on pension credit or anything. Think it could be someone else's warm home discount money put into my account by mistake.
Andres - no oil just gas central heating and electricity so can't be that. I am with jno also - if this money is not mine it just a burden till gets sorted out properly. Heard enough horror stories about people who get millions accidentally deposited in their bank accounts and decide to spend it, then suffer consequences. Not for me. Just want this to be put right but got so much on plate at moment that it going to have to be when I have time.
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