Crosswords3 mins ago
Time To Close Most Of The Bank Branches?
My bank is offering a type of current account that I'd quite like to have so I need to convert my existing current account, right? OK so of course I can't do it on line I have to go to the branch! Not been to a branch for years can't remember the last time but they were quiet helpful when I did go! Not any more! I said I would like to convert my current account to the new fangled account they have been beating to death in the media. Now you'd think they'd be delighted! Oh no I have to make an appointment! Next one in about a fortnight! The girl got in a strop when I suggested they move out of the 19th century. What purpose do they now serve?
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For more on marking an answer as the "Best Answer", please visit our FAQ.I have only visited our banks a few times in the last ten years, to provide proof of LPA and signatures.
That is no longer necessary as I can give anyone a code to grant them permission to view the LPAs online.
It is essential that everyone who cannot use the internet for whatever reason has access to their banks. I like the idea of bank hubs that are open to all customers of every bank.
I do all of my banking online. All of it. Then about 3 months ago I had a major prob with my bank card for my main bank account. Basically the contactless decided to stop working - at the till at the supermarket which was mortifying, as the PIN didn't then work when I tried to inset the card. Had to abandon everything. Got home and rang bank - v nice and friendly but they said they would have to send out new PIN. Fine, as long as it's here tomorrow as I'm going away for 2 days and need my card. Sorry they said - cud be several days. What am I meant to do?? I can't even use cash point to get cash out. You can go into a branch and withdraw cash to cover those days, that's the only answer. And so that's what I had to do. There wasn't enough in the other bank for what I needed, so I went to the nearest branch and withdrew quite a large sum. In fact I drove past it yesterday and it has a huge sign in window which says WE ARE NOT CLOSING! WE ARE HERE TILL AT LEAST 2028.
I would have been pretty stuck without that branch that day, which funnily enough I had never been in before.
13:56 all I know is that most of the time I have no need of a branch and the one time I do it's worse than useless. I've got some lobotomised tracy trying to get me to make an appointment so they can ask me all the ins and outs of a cats chuff to do something that'll actually take them a few seconds.
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