Question Author
Thanks for answers -
This has been ongoing for the past month, so can't be postal problems.
starmack - I think you're right in placing the, ahem, mix-up with the paper. It was after getting no response when 'phoning the IOS Review ("not at desk right now, please leave message") and completely ignoring the messages I left, that I emailed the "Readers' Editor", who passed that message to his pa, who passed that message to the person who I had originally 'phoned! I did manage to talk to him when he was at his desk and he gave me the "looking into it" brush off, with the promise to 'phone back the next day. That was a couple of days ago.
I'll must see if I can involve a third party, as you suggest.
As it is, I can only hope that I get my bottle of champagne in time for Christmas!
Regards