Question Author
Hi tamborine thanks again! :0) we've had no engineers as yet so I shouldn't have that problem but you're telling me to open it up but open up what though? the plug is a self contained unit and if I cut it open and find no fault with the wires at the plug, i'll have to seal it again with special insulating tape to make it 'safe' when the problem might not be that at all and i'd rather find all the possible probs before I start dissecting the dyson, as i'm a total novice which i'm sure you can understand. Also, excuse me for seeming dim but when you wrote "Unplug the machine, open it up and look for a loose wire; the connexion place would be close & obvious" then I'm missing the obvious as I don't know what to open up and what connection place you're referring too, also 'close' is relative to which point of the vacuum you're standing in front of I think so I need actual specifics. I do appreciate your replies though but you should give me up as a 'bad job' lolol.
If anyone else has a suggestion that's helpful (not just buy a new one etc lol) then it'd be greatly appreciated still!
Kind Regards
Andrea :0)