Very Brassed Off

[mallyh]

waited quite a while for hospital appointment with a surgeon ,eventually got one for yesterday ,quite a drive then trying to find parking space ,sat in waiting room for 40 odd minutes when nurse came and said he was running late there would be a delay then after another 10 minutes 2 nurses came out and asked who had appointments with mr surgeon ,the clinic has been cancelled and they will send out another appointment , rant over x

[10ClarionSt]

Such care and consideration, eh? Mrs Clarion had an appointment recently and sat waiting for nearly 2 hours, when the receptionist went in to see the specialist and ask what the problem was, as people were going in who had turned up much later. It turned out that he'd dropped all the files on the floor and mixed up the order. Chaos ensued!

[Old_Geezer]

My sympathy. Life does things like that too darned often.

[barry1010]

I'd be brassed off too

[ubasses]

It seems to be the same everywhere, emailed a friend back where we used to live to see how hubbies op went, for the second time they got to to hospital and went through everything with nurse.  A short time later they said they had not got a bed due to an emergency and sent him home.

Another wasted 100 mile round trip.

[david small]

Incompetence, incompetence, wherefore art thou? Oh, yes,  right here amongst us all. 

[nicebloke1]

When its your own personal health issue it becomes difficult to accept any sort of delays, and even more difficult to accept any mistakes, especially within the NHS.

Humans run and opperate the NHS  the same as any other organisation. A surgen is offten called away in an emergency or delayed in an already operation in progress, Most surgens can only assume they will be free on certain days and that is as much as they can hope for.

And I talk from personal experience. I go back nearly 20 years ago when I was asked to arrive at the hospital by 7am and wait for a bed in prep for an opperation. I was still sitting there at 6pm when a nurse came out and said that I would have to return the next day at the same time due to a number of problems / delays they had experienced that day with other opperations. I had to take into consideration that my opp had to be classed as none urgent so I was put back time and time again throughout the day. Howerver the nurse did pass a message on from the surgen that I would be first on the block in the morning providing nothing urgent came in, ie road accidents and so forth.

Regarding the comments @9.08 dropping files on the floor, human error, it happens, it happens many times a day in offices all over. Like I said we don't want to accept the slightest mistake by any human within the NHS. When people are over worked and rushed even more mistakes will happen.

[rockyracoon]

"It turned out that he'd dropped all the files on the floor and mixed up the order. Chaos ensued!"

Are we living in 1966? There is a computerised calendar that would have solved that problem in seconds.

[nicebloke1]

Hence why the proposed investments within the NHS. And yes i beleive some of their computers are very much ready for the skip. Hard to believe is it not.

[naomi24]

I was going to say the same, rocky.  

[Old_Geezer]

Yeah, they could have used it to schedule the drop for another day when they weren't so busy.

[youngmafbog]

They have the Tech, but wont pay for the right people to do it and make it work once for them.  For instance they have a central system down here but then keep separate calendars (until last year they were paper).  Ludicrous, the amount of wasted man-hours is rediculous.  Do that in a Bank and your feet wont touch the floor.

The NHS needs a root shakeup, Wes has alweays said this but he has obviously been told to shut up now and we are back to throwing millions into the (real) blackhole that is the NHS.

Persaonlly I pay and go private, as I did last month.

[New Judge]

“Life does things like that too darned often.”

It isn’t Life doing it, OG. It is the sclerotic, inefficient and chaotic NHS, aka “The Envy of the World”.

“Like I said we don't want to accept the slightest mistake by any human within the NHS.”

I don’t think anybody expects an NHS free of any slightest mistake, nb. But what is described daily by thousands of people are not “slightest mistakes.” They amount to institutional ineptitude, disorganisation and inefficiency on an industrial scale from an outfit that is consuming enormous sums of taxpayers’ money.

“Hence why the proposed investments within the NHS.”

The country’s entire GDP could be “invested” in the NHS. All it would do is to multiply the current chaos many times over because the more money it has, the more money is wasted. There has been a 25% increase in the numbers of doctors and nurses in the last five years. Waiting lists have increased from around 4.5m to 8m as a result.

[Untitled]

i agree with nicebloke and had a very similar experience while awaiting surgery several years ago. it's natural to get angry and frustrated but much of this comes down to outdated infrastructure and a overworked staff. 

[barney4444]

Was waiting in dentists for check up, after about a hour I explained to the receptionist that people arriving after me seemed to be going in, checked her computer screen then said everything's o.k we will send for you in 6 months, look I said I know he's a good  dentist but hasn't he at least got to look at my teeth, oh, take a seat you will ne next then!!  

[andres]

Two of the biggest hospitals in our area of Lancashire were turned into Teaching Hospitals and some of the  busy wards were closed. When one of my relatives  was in one of these  hospitals last year there was no shortage of staff. The main problem being that they were mainly young, inexperienced students from all over the world. All dragging modern  laptops around on trolleys everywhere they went . Sitting in the corners of wards ,constantly tapping away on them. Hardly ever lifting their heads to ask if the old, geriatric patients were ok. Don't make me laugh. There was no shortage of staff, just the more experienced caring ones.                                                                          The Government hand the money over to the Health Management Authorities and it's up to them to manage that money a lot better.  

 

[Canary42]

The Tories voted against the establishment of the NHS in 1948, and every time they get in they systematically undermine and underfund it.  Having just suffered 14 years of terrible Tory rule, things are bound to need a lot of sorting out.  The Tory Politics of Greed (profits before people) leaves little hope for the less well off who are unable to afford private treatment.

[Barsel]

I was referred to dermatology a year ago because my GP diagnosed a Basal Cell Carcinoma on my face.

Got the appointment to go yesterday and the consultant agreed, definitely a BCC we'll send for you in the next 3 months to remove it and scrape that suspicious looking mole from your neck.

Oh right, no rush then!

 

[andres]

Maybe there might have been some money left in the coffers if----  we had'nt had Brexit, Covid vaccines, War in Ukraine leading to a wheat shortage, Putin threatening the gas pipes, cost of living crisis, furlough scheme, help for us with our energy crisis bills and the WFA. We would have been in a right mess without all the help. 

[andres]

^^^ wrong thread

[nicebloke1]

Most if not all people who enter a hospital or doctors surgery are nervous and anxious. The slightest thing that they feel has gone wrong during their visit then the chances are they will flip their lid, and everyone will here about when they get home, or back to work. Bad news spreads a lot quicker than good, if all goes hunky dory no one hears. NJ above continually slags the NHS off and has done so since covid if not before, he talks about thousands of people complaining, but we don't hear of what the complaints are, serious or petty?

Lets call them customers shall we. Well thousands of customer complaints out of millions is a small percentage considering the tasks the NHS have to provide each day of the week 24/7. 

The other problem we have here especially on AB is that what the cons couldn't manage in 14years, the labour government are expected to put right in 4 months. In your dreams. And for goodness sake if you do happen to have to visit your hospital or doctors stop slagging ghe nursing staff off and the doctors, because the end result will be no one wanting to do the job, where on earth will you be then? How would you be if you knew that everytime you turned up for work it was going to be a nightmare every single day.