Quite so, bednobs.
But the question asked here is not subjective, does not involve opinion, was not open to interpretation, nor is it something where personal experience may have been useful. It is a plain matter of fact. Further, whilst Scrivens was very prompt and helpful, all he did was to provide a link to a site which actually did contain the answer - a site which Matheous could easily and more quickly have found himself. So it is not a matter of getting an answer from AB rather than elsewhere. AB did not provide the answer and Matheous has still had to go "elsewhere".
I'm just intrigued at the thinking.