Jac Vanek?

[JLCooper]

I ordered a bracelet from her on the 6th November, from jacvanek.com. I received the confirmation email with my order number and a link to order tracking so you can see the current status of your order (shipped, processing, etc). However, it's now the 27th and the order tracking is still blank, it doesn't even say if it's processing. I emailed her in enquiry about 2 days ago, and have yet to receive a reply.

I was wondering if anyone knows if there's been any problems with her site before, with scams and such? Because I'm honestly starting to think that's the case now. I'm in the UK so I know it's going to take a while to get to me but I'm just really suspicious how the order tracking is blank still after about 3 weeks.

[JLCooper]

Follow-up: I finally got the bracelet through today, only to find it's the wrong one!?
No reply to emails about refund or exchange.