News0 min ago
Ebay Paypal payment wrong address
11 Answers
I won an auction yesterday and sent the money by Paypal.
Today I received an email from the seller saying...
'I have just discovered that ebay has changed my default paypal address to my old one. This is a huge issue as you can imagine as it means your payments won't actually go anywhere.'
He says to cancel the payment but it already shows as completed on my Paypal account.
Firstly I don't believe that Ebay would or could change his address but what can I do to get my funds back?
Today I received an email from the seller saying...
'I have just discovered that ebay has changed my default paypal address to my old one. This is a huge issue as you can imagine as it means your payments won't actually go anywhere.'
He says to cancel the payment but it already shows as completed on my Paypal account.
Firstly I don't believe that Ebay would or could change his address but what can I do to get my funds back?
Answers
Best Answer
No best answer has yet been selected by Mattk. Once a best answer has been selected, it will be shown here.
For more on marking an answer as the "Best Answer", please visit our FAQ.Paypal sends cash to an email address that is registered with paypal. If he has changed his email address but not told paypal the payment has gone to the old email which must still be active or the payment would not be accepted.
Check your paypal home page , if the payment says 'pending' or 'not accepted' you can cancel the transaction and get the cash back instantly.
If it says 'completed' then he has the cash and can transfer it by logging into his 'default' address.
Check your paypal home page , if the payment says 'pending' or 'not accepted' you can cancel the transaction and get the cash back instantly.
If it says 'completed' then he has the cash and can transfer it by logging into his 'default' address.
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Don't report him as non-delivering yet - that is the absolute last resort if you have tried everything else. This person hasn't non-delivered, he doesn't appear to have been paid. You can always reverse the PayPal payment if you think that the transaction is now dodgy - go to the eBay resolution centre now (there's a link on your PayPal transaction sheet for this particular purchase) and report what's happening, don't delay it and you only have so long to report this sort of thing.