Marks and Spencers return policy

[divegirl]

Good morning, does any one know if you can return good bought in one store back to another?
I bought some bras in one town and need to change them but can't get back to the original store, off to Westfield this morning and wondered if the would exchange/refund them there, I know they used to be really good about things like this but are they still?

Lisa x

[roslyn251254]

i did exactly that yesterday! You can exchange or get a refund in ANY M&S as long as you have your till receipt.

[furrypusscat]

If you have a receipt you can get either exchange or refund (dependent on date on receipt) at any M&S Store, but you cannot exchange goods bought from an 'outlet' as they have to be returned to same store. If no receipt, I believe you can still exchange but not entirely sure.

[divegirl]

Ooooo Lovely, saves me a hell of a trip, thank you ladies!

Lisa x

[rosyposy]

Still pretty good about everything IMO :0) You can do that in most stores which have multiple branches- rosy

[divegirl]

Little story here....

I was in BHS the other week and crying because I didn't want to buy swimwear...I know a bit sad at 42 but following surgery for cancer I feel fat [size 20]. My mate didn't know what to do with me so took me home. Fast forward a week and I went to M&S 'manned up' and told an assistant my fears [of looking like the proverbial beached whale etc. She was amazing....my own personal shopper no less. She waited while I tried stuff on and chose swimwear for me. I'm still not looking forward to laying round the pool but she restored my faith in human kindness.

Lisa x

[boxtops]

That's nice to hear, divegirl (I'm the same size and looking like a shiny seal in a swimsuit is often on my agenda...)

[divegirl]

It's hard isn't it Boxy, gone are the days of the size 14 wet suit.... I've nver exactly been small but I feel hugs atm.
I've been brave though, got a couple of body shaper swim suits that I still feel make me look like a badly stuffed sausage...Oh and a maxi dress that looks like an explosion in a Smarties factory.... But I'm sure the cocktails will help and sarongs are a wonderful thing!

Lisa x

[divegirl]

lol....huge not hugs.... this place makes me feel hugged though!

[boxtops]

I go for loose and floaty, but not too loose, otherwise it makes me look bigger than I really am!

[divegirl]

Same, have got about 10 maxi dresses though.... they do cover a multitude of sins! And my beloved sarongs... I feel so comfortable in those.

Lisa x

[mazie]

It's not just about size Lisa...I felt the same the other week when I had to buy a swimsuit...The OH had to twist my arm up my back to buy one but I'd promised the grandkids I would take them swimming this summer. Haven't worn a swimsuit for about 16 years !

You'll look great so just enjoy the cocktails x

[rowanwitch]

I'm a size 24 look like moby dick in a cozzie I go for bold and bright and think s0ddem if I am having a bad day a gauzy kaftan top hides a multitude of sins but I reaised a long time ago no one really pays you much attention if you act normally,,

[mazie]

Too true rowan, I think most of the time we are our own worst enemies

[divegirl]

I'll second that!

I know I'll be fine once I'm there, just the thought of it right now is a little stomach churning!

I'll tell you what though, I refuse to let a few excess stone spoil my holiday!!!!

Lisa x

[mazie]

Good for you Lisa... Have a great time. Where are you going?

[divegirl]

I'm off to Thailand on the 29th for two weeks of total R&R and can not wait!

[mazie]

Fantastic. I've never been but would love to.

[jno]

this could be me

http://www.strangecos...mages/content/161.jpg

bathers might be better, I suppose

[divegirl]

I've been to Malaysia and Borneo before but this is my first time in Thailand, with a couple of days in Bangkok thrown in for good measure. Oh and I night on Koh Phangan for a Full Moon beach party....don't ask lol.

[mazie]

LOL...Just don't show your full moon ;o) My Daughter did that about 3 years ago. She loves Thailand