News0 min ago
laptop purchase gone wrong am i right or are they?
hi all
on friday my partner purchased me a fancy notebook/laptop.
but when i started using it it blue screened on me on the first day?
all i had done was loaded aol software on and downloaded all the updates for xp on it.
my partner has just took it back wanting his money back but they say they will have a look at it and if its our fault then we have to keep it and pay a �35 charge for looking at it ?
also it was supposed to have norton internet security on it for 3 months but that also expired???
any ideas about what to do next?
any help would be appriciated thanks
Answers
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There is something to do with you having proof you've got back to the retailer and complained within 6(?) days, i think, as i had this sort of problem with my tumble dryer.
T.Standards were wonderful and it got sorted very quickly after that.
Good luck and let us know how you get on!
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