Maybe they say that to cover themselves. They've always been really good for home delivery for me, my courier's a creature of habit I know what time she'll be here. I doubt I'll ever bother with store delivery.
I've never used Next online before and as I'll be going to the shopping centre next week I thought I'd save myself £4 in delivery charges :)
I'm just a tad concerned as they said 7 days for delivery, is that usual? I'd have thought stock could be with a store sooner than that. I just know I'll get an email saying that they don't have what I want.
Is it clothes or a larger/homeware item? Occasionally something won't be available for next day delivery but when they say 7 days for example it's usually less than that. They let you know when it's on the way.