ChatterBank2 mins ago
annoying things......
I work on the checkouts in a local supermarket & I can't be alone in some of the things that really annoy me whilst doing my job. One of my real pet hates is customers who decide to put their bank notes or loyalty card inside their mouth and then hand it to you-yuk. Another is children being allowed to sit in the trolley, I mean, where the shopping goes. A few weeks ago I was serving a customer who had a child in with the shopping & the child had obviously soiled its nappy (need I say more!) The thing is, that trolley was going to be wheeled out & left for some other customer to use. Not nice. Anything else to add by others?
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Surely if they didn't finish packing they'd get their stuff caught up with the next customers shopping (yay free stuff)...also maybe the cashier should be aware of this as they are passing the shopping along and maybe slow down a bit instead of blindly shunting stuff down the conveyor.
Have to agree with the trolley thing though....yuck.
This is a "suggestion" I put to ASDA, it illustrates pet hates well: Hi,
I started to fill in your leaflet but I realised that most people couldn't care less about what state the car park is in etc. So I though I'd let you know what bugs me and probably a lot of other people who use your store at lunch time.
I use the Bournemouth store near the station every week day at lunch time, I have a limited time to get my lunch so I am keen to get through the till as fast as I can. Unfortunately there are things that slow me down all the time. Anyway I suggest the following, I will call it a "No pains in the arse" (NPITA) till, you no doubt will think of a more publicly friendly name for the same thing anyway here are the specifications:
I'm talking about one of the Baskets only tills, not the kiosk, that has it's own problems, anyway�.
1. No clothing, they take ages messing about with hangers and things.
2. Cash only, no cards no cheques.
3. 10 Items or less. 5 tins of beans is 5 not 1!
4. baskets only, not baskets in a trolley.
5. Staff it with Patrick, small oriental guy, whatever you're paying him it isn't enough he's faster than 2 of your other cashiers.
6. Put up a big notice explaining the rules and that there will be zero tolerance.
7. Any unexpected PITA, eg missing bar code, send them to another till or to go and get an item with a bar code zero the till give them their other stuff back and do the next customer..
8. You only have to have the NPITA till say between 12 and 2:30.
Above all though enforce the rules strictly if someone hasn't got cash, zero the balance and send them to another till, they'll learn if they've got 11 ditto they'll learn. It may be tricky at first but our aim is throughput, they'll learn and I'll be recommending your chairman for a peerage!
mfewell, I know those carrier bags can be tricky blighters to open and it does help when the checkout staff open up A FEW. However it does not help when they pull off and open LOADS and LOADS and LOADS!! I have lost count of the number of times I have left items behind because they have wizzed down the checkout and been buried in the pile of open carrier bags at the bottom!! Grrrrrr..............
Don't really have a problem with the eating before buying situation as at least the ones you've mentioned are honest enough to pay for the goods.....what gets my goat is the ones who leave empty wrappers around the store or those people who seem to delight loading up their trolley then dropping off bits as they go around...example double cream in the cleaning section and so on, why pick it up if you don't want it. And if you must put it back why not pop it back where it belongs.
Having been both a customer and a checkout person id like to add mine to the list
1) i have a physical disability, so get really annoyed when the wheelchair tills are closed
2) i hate people who park in the disabled spaces when not entitled. I hate it when parent child parking spaces are nearer the shop than disabled. why? does having children mean you lose the use of your legs? its a lifestyle choice, people! i dont chose to be disabled!
3)i cant agree with the basket in a trolley thing - if all your shopping is in a basket, you should be able to go to the basket checkout, some woman got so snotty with me the other day because my basket (of 5 things) was in a trolley because i couldnt lift it due to my disability.
oh god i sound like ive got a real chip on my shoulder!! i am a nice person, honestly!
I remember once when i used to work in a chemist (not a proper chemist, more like a "semi-chem ist") this woman came up to the counter with a bottle of cough medicine. She coughed and spluttered all over me while i served her and then as soon as she gave me her money she unscrewed the cap and started gulping down the medicine out of the bottle. Makes me giggle now, but at the time it was discgusting!