News1 min ago
Excessive Booking Charges
6 Answers
Hi there I went on line to book a theatre ticket at Edinburgh playhouse for next month and I was horrified to discover at the checkout I was charged a booking fee and transaction fee totalling £7.90 I think that is excessive and grossly unfair and to add insult to injury when I inserted my address and told it to look it up from my postcode my house number was not there despite the property having been built 6 years ago
Answers
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For more on marking an answer as the "Best Answer", please visit our FAQ.The Edinburgh Playhouse charges a £3.90 booking fee (which is what you would have paid if you'd phoned 0844 871 3014) but they don't sell their tickets directly online. To buy online you have to go through ATG Tickets, who also charge you a £4.00 transaction fee.
As has been suggested above, phone to book or (better still) call in at the box office.
As has been suggested above, phone to book or (better still) call in at the box office.
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