ChatterBank1 min ago
Email Address For Sky Customer Services
3 Answers
Can anyone tell me the email address for Sky customer services? I can't find it on the sky.com site and any email I've received from them always has a no reply address.
Thanks very much.
Thanks very much.
Answers
Best Answer
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For more on marking an answer as the "Best Answer", please visit our FAQ.Many big companies prefer not to have publicly-available email addresses. Some firms offer web forms instead whereas others, such as Sky, prefer customers to phone. (That's actually something that I welcome because phone calls, where discussions can take place, are a vastly more efficient way of solving problems than sending constant streams of emails back and forth).
However a bit of googling suggests that these addresses might work:
[email protected]
[email protected]
[email protected]
But I still think phoning is better!
03442 411 653
(Free if you get your phone service from Sky. Also free if you've got a call package, on either a landline or mobile, that gives you free calls to normal 01 or 02 numbers. The same price as calling 01 or 02 numbers otherwise).
However a bit of googling suggests that these addresses might work:
[email protected]
[email protected]
[email protected]
But I still think phoning is better!
03442 411 653
(Free if you get your phone service from Sky. Also free if you've got a call package, on either a landline or mobile, that gives you free calls to normal 01 or 02 numbers. The same price as calling 01 or 02 numbers otherwise).
I find with emails that, however long I spend crafting my email, these organisations usually answer a different question to the one I asked (often just giving a standard FAQ type reply) so further emails are necessary. Also it can be a few days before it gets looked at. If there is no long queue to push the call costs up I agree that it's usually more effective to ring