I Have Been Waiting For Delivery For Almost 2 Weeks Already.

[indigoer]

I ordered a VFD unit from https://ca.famaga.com/catalog/delta/order-267889

[indigoer]

I ordered a VFD from https://famaga.ch/catalog/delta/order-267889​ almost 2 weeks ago. Their web site says they ship in 2-3 days. Every time I call I get a different story. The first time, the VFD was sitting in their warehouse floor waiting for the carrier to pick it up. Would be shipped that day. Next time, their computer was down and they couldn't get in touch with the vendor. HD didn't have the item. It was to be shipped direct from the manufacturer. Next call, they would expedite my order. It was ordered on the 3rd and here it is the 15th and according to their website, it's still being "processed".

[douglas9401]

Was it a case of Spam?

[ummmm]

Why would it be spam?

[woofgang]

Do you have a question?

[aelmpvw]

not a good advert if it's spam?

[davebro]

"Do you have a question?"

Yes - what's a VFD !

[dannyk13]

Dave
https://www.vfds.com/blog/what-is-a-vfd

[davebro]

Thanks Danny - not a lot of people know that! (or need one)

[aelmpvw]

i had a cursory glance through danny's link and i still don't know what it is ...

[Old_Geezer]

Thanks for the info. If I ever need a VFD I'll bear it in mind.

[indigoer]

I'm seeking for an advice on what can I do in my situation.

[davebro]

Tell them you want to cancel the order & get a full refund - see if that produces some action.

[Old_Geezer]

Maybe suggest that time is of the essence and give a date for action/delivery.

This may have been better in the law forum. EU law at that since it seems to be in German.

[indigoer]

If you are curious what the VFD is you can google it easily. It's not so important what is VFD, but what should I do now.

[Old_Geezer]

Oh, or maybe the .ch suggests Swiss ?

[dannyk13]

Try this advice:-
https://www.gov.uk/consumer-protection-rights

[aelmpvw]

sensible suggestions have been posted

[indigoer]

Already told them so; They say don't have a refund policy.

[dannyk13]

Look up to 11.22 post.

[THECORBYLOON]

Contact these folk for advice, https://www.ukecc.net