Moral Dilemma

[calmck]

In October I ordered and paid via Apple Pay, from a German company. Due to an error the package could not be delivered and was returned to the company and I received a refund.
I reordered and received the new order. Today I received the old order.
Do I inform the company. Just want some advice please.

[bednobs]

how much are we talking about?

[MWG14]

Get in touch with them. They may tell you to keep the duplicate anyway. You’ll feel a lot better when you’ve done the right thing.

[dannyk13]

Yes , you should notify the company.

[Gromit]

Of course you should tell the company that you have 2 items but have paid only for one.

[wolf63]

You should inform the company. They might tell you to keep it.

However ... it depends on what it is, what it cost and what mood I am in!

[gingejbee]

The same thing happened to me a few years ago...Very expensive (£300+) Philips top-of-the-range electric razor which I didn't realise was coming from Holland....disappeared. They refunded me immediately...it turned up several days later. I phoned them and had a call back from Customer Service manager (in Athens!)..."we'd like you to keep the refund and the razor for being so honest".

[Peter Pedant]

wait - the computer may catch up with you

[Ken4155]

Keep it.

[Patsy33]

Most of these companies appreciate honesty these days.
Tell them.
I hope they let you keep it!