Is It A Requirement...

[thelewisgang]

...for shops to give customers a receipt with the shop name printed on it? I have queried this in a local branch of Yorkshire Trading as none of the till receipts have this information printed on their receipts. I was told "this is the way it was set up". It is the same with every branch I have visited. Because I take part in Kantar market research I have to transmit my till receipts & usually write the store name on the top. I even emailed the company a few weeks ago but never received a reply.

[Buenchico]

There's no legal obligation to provide a receipt at all. Any receipt provided is entirely voluntary and it's up to retailer to decide how much, or how little, detail is included on it.

[ToraToraTora]

No, not in law. They don't actually have to give you a receipt at all.

[ToraToraTora]

snap!

[Gromit]

I think legally they only have to have their VAT number on the receipt.
If they do not have a logo on, the name and postcode of the branch is usually in the small print.

[thelewisgang]

thanks for your replies. I was just curious, that's all.

[THECORBYLOON]

If a business is VAT registered and a receipt is requested, this appears to confirm the seller’s name and address is required.

"Under UK law, any VAT-registered business must provide their customers with a VAT receipt. That means you’re legally allowed to request one, as are your customers."

"Simplified VAT receipts

VAT receipts with all of the above detail are not always necessary. Retailers can issue less detailed invoices for sales under £250 (including VAT) and are not required to issue an invoice unless the customer requests it. These need only show:

The seller’s name and address
The seller’s VAT registration number
The date of supply (tax point)
A description of the goods or services supplied

If the sale includes items at different VAT rates then for each different VAT rate the  simplified VAT receipt must also show:

The total price including VAT The VAT rate applicable to the item

For example, if you buy an electrical item from Tesco for your business (such as a new computer) the price you pay will include VAT at the standard rate (20%). If you also buy postage stamps for your business whilst you’re in the store, these won’t include VAT because they’re exempt from VAT. As the sale includes items at different VAT rates, the VAT receipt must show the different rates"

https://www.accountancyoffice.co.uk/what-is-a-vat-receipt/

[Buenchico]

^^^ It's important to note that TCL's post cites information provided to VAT-registered businesses. Transactions between VAT-registered businesses (for amounts over £25) always require a VAT invoice to be raised in order for VAT to be reclaimed. However there's no such requirement when purchases are made by anyone else.

[THECORBYLOON]

CHRIS, the link states,
"Under UK law, any VAT-registered business must provide their customers with a VAT receipt. That means you’re legally allowed to request one, ***as are your customers.***"

Tesco or Yorkshire Trading don't know if a purchaser needs the receipt for VAT purposes, do they?

[Buenchico]

TCL:
The obligation to provide a VAT invoice only applies when the purchaser of goods or services is 'a taxable person'.
[Section 13(1)(a) of the Value Added Tax Regulations 1995]

Those Regulations are made under the powers granted to the Secretary of State by the Value Added Tax Act 1994, which states: "A person is a taxable person for the purposes of this Act while he is, or is required to be, registered under this Act."

[Old_Geezer]

The answer is probably to take your custom elsewhere where they give decent receipts without you needing to ask. It's this continual public acceptance of lowering service level that's dragging it down year after year. Next thing you know they'll be trying to get you to ring up your own purchases, or tell you that they refuse to accept cash; you mark my words.

[Buenchico]

>>> "Next thing you know they'll be trying to get you to ring up your own purchases, or tell you that they refuse to accept cash"

I'd rather queue for half an hour to use a self-service till than go straight to a staffed one and I refuse to use any shop that doesn't accept cards.

[Barsel]

I think all shops and businesses should provide you with a receipt.
I believe M&S will exchange without proof of a receipt, but most places do ask you to provide one if you want your money back.
My local grocery store doesn't provide one, so I don't know whether he has charged me the correct price for the goods I've bought.
There have been lots of occasions when I have checked my receipt from a supermarket and found I have been charged wrongly for things.