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eebygum | 14:26 Thu 24th Oct 2024 | Law
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Do I have the right to return items without a reason and get a refund?  I am being denied this.

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If you bought it online, yes.

If you bought it in-store no, unless they advertise that they do

Below is a good site, scroll about half way down for on line purchases.  You usually have 14 days.  There are some exceptions to the rule and they are listed.

https://www.moneysavingexpert.com/reclaim/consumer-rights-refunds-exchange/#buyingfromhome

As has already been indicated, the general answer to your question is 'Yes'.  However you need to be buying from a business seller; you don't have such a right when buying from a private seller on eBay (or similar).

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Thank you everyone.

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