shopping on-line for washing machine

[Explorer-8]

I want to buy either a washing machine or a washer-drier. I have been recommended to buy it on-line. My instinct is to buy it from a local store in case anything goes wrong with it. Have any of you ever bought an item like this on-line? Did it cause you any problems, or was buying it on-line a good idea?

[lady_p_gold]

Well I bought my washing machine and tumble drier through the LLoyds TSB site and it all went like clockwork and was delivered fine. As long as it is a large reputable company then I don't think you would have problems and if you did they would sort them out.

[sense4all]

We buy a lot online but I had to cancel the order for an American washer I tried to buy online it was a nightmare. Three times they asked me to stay at home for a delivery that was called off by telephone at the very last minute, incredibly irritating - they were called 365 electrical as the company title ... would not recommend that particular company. It took aImost a month to get money back.

I would offer your local guy a chance to match the internet price sometimes they will get close enough to tempt you to stay local!

[debzy]

hmm..at a guess postage would be very very expensive!
unless they offer it free...

[Explorer-8]

I was recommended to try a Candy machine, but none of the local shops I have been in sell that brand. Some of them do have Bosch and Hotpoint which are good reliable makes too, I suppose. I prefer the more personal touch which you get from a local shop. I was concerned about the delivery date for an item bought from the internet. What would happen if you had to go out for something and you missed the lorry?

[sense4all]

My ordinary machine is a Miele, and I can't praise it enough. I wanted a larger capacity machine for families bed changes and for guests visits and the costs of an industrial one was just too big a jump. Hence getting a second machine.

[spudqueen]

I too have a Miele and cannot recommend it enought. I bought mine from John Lewis, I went into a store but I could have ordered it on-line from their website
http://www.johnlewis.com/Electrical/Washing+Ma chines/Category.aspx?SearchTerm=washing%20mach ine

[Miss-taken]

I bought my fridge and washing machine online recently for 365electrical and couldn't recommend them enough! Fantastic service and delivery - think the other person must have just been unlucky!
It doesn't really matter who you buy from as the product warranty will be with the manufacturer rather than the retailer - for example - my washing machine and fridge freezer are both Indesit and the warranty is with them - if anything goes wrong I just give them a call - the same as if I had bought it from Currys.
Incidently I saved nearly �100 on each buying online in this way.

[Cennet]

Regarding delivery - somewhere like Comet deliver by van anyway so you would have to be in - they always never have i in stock making you pay for the delivery charge although it does state " Take this home today" on the product

They always send an engineer out if there is problem - they will always try to fix it before replacing it

I find Tesco are quite competitive and you get points on your Clubcard!!