We purchased a sofa from dfs in feb last year and it has been a total disaster.Honestly its the most uncomfortable thing you have ever had to endure.
It cost us �995
DFS have offered to repair it ect...
In reality I want a different one altogether, I cant believe you pay a grand for a sofa and after a year it has to be repaired, surely this is ridiculous.
Does anyone know what I can do or had a similar experience?
i wouldnt let them repair it demand that they replace it as if you let them repair it and it breaks again they will just keep repairing it threaten with citizen advice or other legal action