wrong prise

[65steve]

i whent to buy something that was priced up wrong and i was told i had to pay the full prise not the prise on the item

[redcrx]

yep, thats right

[Ice.Maiden]

Is that true? I always thought that if an item was wrongly priced in your favour, that you were allowed to buy it at the price it was marked at? Probably not though, as price tags could always be changed.

[redcrx]

i think the rules are that it is just an offer to sell it to you at that price.

[CheekyChops]

Q. An item on display in my shop has been wrongly priced. Do I have to sell it at the marked price?

A. A price displayed on the goods is treated in law as an invitation by you to the customer to come in to do a deal. The contract is usually made at the till when the price is agreed. So if you have put the wrong price on an item you are not legally bound to sell at that price. Customers usually only complain when it appears that you are overcharging them!

However as a gesture of goodwill you might want to negotiate with the customer rather than losing them. Trading Standards could also investigate you if they had evidence that you were regularly misleading people about the price you were prepared to charge them. So you should do all that you can to ensure that your pricing information is up to date and correct.

[B00]

Any shop can refuse to sell you any of their goods. So if the price difference was enormous they were quite within their rights to insist you pay the proper price or refuse the sale altogether.

[bubbles4920]

i thought a shop was obliged to sell it at the said price otherwise they were contravening the trade descriptions act. recently something was misadvertised in a leaflet at a very low price ie 2 for �5. this was wrong so when i questioned it the assistant said it was a mistake and was offering it at the correct price but giving out a free lipgloss or cosmetic bag with it. i think this is a very grey area but people would be swapping price labels over all the time wouldnt they if you think about it to get the item down to rock bottom.

[Ice.Maiden]

This is what I thought as well bubbles - but obviously id doesn't appear to be the case. In fact, I've never seen anything wrongly priced in the customer's favour, so to speak! Wish i had - I might've been able to negotiate a good deal!!
Night everyone - x

[heathfield]

As I understand it, an item priced in a window is deemed to be simply an invitation to shop, and need not be the actual selling price.
But an item bearing a price within the shop shows the actual selling price that the shop should accept.

If the shop doesn't want to sell at the price shown, their final get-out is that they can refuse you as a customer, and don't have to give any reason.

[spudqueen]

I work in a shop and my boss is adamant that even though an item maybe wrongly priced (with a c not an s!) on the shelf we are not obliged to sell the item to the customer at that price.

[shylock73]

If I see something that I want and it`s a lot of money I always ask to see the manager and haggle with him to a fair price. For instance, I was in a well known electrical goods store and saw a LCD TV for �750. Sale Price on display so I saw the manager and haggled until he bought it down to �720.00. It`s still going strong so I think it`s worth the effort. Have a go yourself, it`s easy, never pay the asking price, and if they don`t like it go elsewhere. That`s how I got my nickname of `Shylock` cus I likes me pound of flesh.

[Jenga]

It happened to me not too long ago in a clothes shop. Two tops the same except for the colour priced at �7.50 each in the sale. The assistant said they were meant to be �10 each in the sale. She said she would speak to the manager and manager let me have them for the price they were priced at because they were the last two in the shop.

It depends on the store manager if they will let you have them.