BId up TV plus Big Savngs Club

[boona]

I wondered if anyone can help me with this, a couple of months ago I bought a duvet set from BidUp TV. Shortly after I was sent a welcome pack from "the big savings club". I thought nothing of this untill this week when they took �99 out of my bank account using the card details I gave to bid up tv. I(apparently this is the cost of a years membership) have asked for a refund which has been refused because apparently I was meant to call and cancel my 30 day free trial within 30 days!!!!!!!! I was not even aware of this as when I got my "welcome pack" wich I Idismissed as junk mail! Can anyone help me get my money back?

[Buenchico]

Some of the posts here might help:
http://forums.moneysavingexpert.com/showthread .html?t=581318

Chris

[fadeout73]

Sorry to say it but I don't know if you will be entitled to a refund. I also got this when i made a purchase but it was explained to me by Bid/Price Drop TV that I would be getting this pack for a free period of 30 days and if I did not want it, I would need to phone to cancel. It was also in the welcome letter from The Big Savings Club to phone and cancel if you did not want to join.

[fadeout73]

Just noticed the bit about junk mail. Anything that looks like junk mail should be opened and then you decide if its junk!!

[boona]

I have just recieved an email from them. They said they will refund �94 (they have charged �6 for their admin - but I suppose it is better than losing all the money!) Thank you for all your response.