Ebay etiquette

[Mattk]

Who should leave feedback first?

If I am the buyer and I pay promptly then surely the seller should leave me positive feedback before i reciprocate?

I only ask as no feedback has been left for me on my last few auctions.

[pink-kittens]

Feedback is optional, you don't have to leave it at all either as a seller or buyer

However, as a seller can only leave positive so, assuming the buyer pays they may as well leave it before they get theirs

[pink-kittens]

*They being the seller

[Ethel]

This is a never ending debate on the eBay forum and really it doesn't matter in the great scheme of things.

Very often sellers won't leave feedback until the buyer has done so, as the buyer's feedback is considered to signal the end of the transaction.

As a seller I always leave feedback first; as a buyer I always leave feedback when the goods have arrived and been examined/tested, whether feedback has been left for me or not.

I have been hassled for feedback before and left - here is the feedback you've nagged me for, as I consider it bad manners to ask for feedback.

[Aprilis]

There are no rules as such but it's generally accepted that the buyer should leave feedback first. This informs the seller that the item has been received and the buyer is happy with the transaction (or not as the case may be, but it's good form to email the seller before leaving feedback if there is a problem).

[Rollo]

There are no rules for this.

Leave feedback when you want to leave it, or don't leave it at all.

It's your choice how you do it.

[Rollo]

""If i am the seller i give feedback as soon as i have been paid.............only logical to me.""

Lrt's hope you feel the same after a buyer's payment gets reversed by Paypal, because it was funded fraudently for example.

[Aprilis]

Rollo and pink-kittens are right in that you don't have to leave feedback, but if you don't you are unlikely to get any back and therefore not build up a good feedback score for yourself. That's if you are remotely bothered about it that is. Unfortunately, since sellers are no longer able to leave neuts or negs, it has become a little meaningless.

[Ethel]

Rollo, I have had a business on eBay for several years, with many thousands of PayPal transactions.

I know and understand the rules and make sure I can't be ripped off - as far as is possible. Like all good eBay businesses I factor in these sort of overheads - exactly as I did when I took Visa and Mastercard over the counter. They are subject to chargebacks in exactly the same way

[pug100]

As a buyer I wait until I have the goods checked them out for quality (if it is a dvd or computer game any scratches and happy it works on my machine) then leave feedback

As a seller I expect most buyers to think the same as me, check the goods frist then leave feedback. So I wait at least a week then if nothing, check with the buyer to see if they got the item and they're happy with it. Then I leave my feedback.
Only had one awkward buyer who refused to pay but had dozens who didn't leave feedback at all. Once you have a resonable rep (over 100) it's academic really as long as you pay quickly and post items promptly you will soon build a good rep.

[Rollo]

That's fine Ethel.

As said above, there are no rules for leaving feedback.

You do it the way you feel comfortable with. And let other people do it their way.

:-))

[Aprilis]

I don't sell on eBay but if I did I wouldn't leave feedback until I'd received it and knew the transaction had reached a satisfactory conclusion.

[Ethel]

knobby - as I'm the only seller of the product I won't say - you'd find me too easily!

It is to do with health - if you need it, you'd find me, and if you don't, you never will. :)

[Aprilis]

Hello Knobby :-)

(Sorry Mattk)