Tesco pricing error

[sara3]

okay, so Tesco slipped up and offered lots of quite expensive hair stuff, 3 items for £2. I ordered a lot of stuff, my online bill (with some groceries) came to £60.

I've just had my delivery and have been charged £143! the driver said, "just call them and they'll arrange a refund". so I did and they agreed, as they'd made a mistake. 5 mins later they called back, and will only offer 9 items in this agreement. they will refund or arrange to pick up the remaining items.

this was also the offer in-store until they realised their mistake.

can they do this, or should they honour the price on offer?

[factor-fiction]

They can do this

[sara3]

poop.. just my luck!

thanks for the quick answer x

[lardhelmet]

The price of John & Frieda's shares must have gone up again.

[cherrychapstick]

sara meant to ask you but had to go yesterday ,did you get an order confomatin from tesco not sure if they still do this check your email address if so check how much your order came to on this if £60 and not the hundred and odd fight them x

[sara3]

hi cherry and sorry, I posted an update on another thread. I called their head office and suggested they'd stolen my money, lol! the lady was actually really nice, apologised and refunded the whole lot.

wooo hooooo ;o)

[cherrychapstick]

yes i just saw it ,thats brilliant sara x

[sara3]

thanks, it was almost as exciting as Christmas x