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Is it my ISP or my software?

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puternut | 01:10 Fri 05th Mar 2010 | Internet
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My system is running Win 7 and Mozilla Firefox 3.5.8

On may occcasions the Network Internet Access tray icon (normally a monitor/TV) shows up with a yellow exclamation mark in it. Web pages say 'Problem Loading' and download manager (JDownload) disconnects from the source file.

Solution is simple: right click icon to 'Open Network & Sharing Center' which shows a big red X between 'Network' & 'Internet' - double click the red X - Trouble shooter appears to find a problem in about 10 - 15 seconds (might be namimg problem) and then trouble shooter says I cannot find a problem and all connections re-made. Jdownloader sorts itself and I refresh all web pages.

The problem is I am having to do this 10 or 20 times a day.

My question is do you feel this is a software (incompatibility) problem or an ISP server problem (I'm with Sky)

Also a subscribed download service is threateneing to close my account a it would appear that I am sharing my account. Do you think that as Sky supply dynamic ISP Addresses I could effectively be changing my network address when this problem occurs

Sorry for the long message but your views/help would be appreciated
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