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Different price on label

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Budlet | 17:19 Mon 25th Oct 2010 | Shopping & Style
9 Answers
I bought a coat yesterday for my son. When we got home I realised it had scanned as £90 even though the ticket said £80. The same coat online retails for £90. Is it correct that I should only have paid what it said on the ticket?
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No, but i would take it back to the shop and complain about misrepresentation, when they will probably refund you the extra £10 as a gesture of goodwill to avoid any adverse publicity (if they have any sense).
Question Author
Thanks for that. I will try tomorrow.
That happened to me recently. I purchased a duvet that was marked as reduced,yet came up as the original price when scanned. The lower price was honoured.
Be aware though, they don't legally have to give you a refund of £10.00.

The ticket price is only a guide im afraid, and whilst i agree its bad practice to state one price and charge another, they don't have ot give a refund of the difference.

Don't go in all guns blazing and you more than likely will get the difference back.
tesco are very good with pricing errors arent they?
not so long back i bought some johnsons wet wipes on bogof (4 packs)
anyway, they didnt go through the till correctly or the pricing/offer was wrong on the shelf or something (i forget exactly what was wrong now)
so i went straight to customer services to sort it out...
it ended up with me coming away with 4 packs of wet wipes for nowt! plus 50p change profit! lol ....
ev'ry lil helps as they say!! ... and it certainly did that day i can tell you! lol.
Hubbie brought a bottle of wine home from Morrisons recently and I asked if he'd realised it cost nearly £10! He took it back and showed an assistant that the tag on the shelf showed less than a fiver, it seemed another customer had put it back in the wrong place. She refunded the difference and let him keep the wine. Good old Morrisons! Always best to check, I remember some shops used to have 'check the price' scanners dottted around the store which were very good but don't see them anymore.
hey that was good wasnt it wheaten?! lol ... cant be bad :o)
Boo,
How can the ticket price be only a guide, If it says a price on an item. thats all you should pay!
Question Author
The shop manager was very nice and gave me back £10. No problem at all. She said they legally have to sell the garment for the price on the ticket.

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