Another memory:
Foyle's book shop in London (which is still the world's largest book shop and one of my favourite places to be) used to be owned by a lady who refused to have anything to do with modern technology. So, as other book stores were introducing EPOS systems, with scanners at their sales desks reading bar codes on book covers and automatically updating the stock lists, Foyles still did things the old way. That meant that a book purchase had to be completed as follows:
Step 1: Take your book to the sales desk for that floor, which usually meant following lots of hard-to-find signs through several departments.
Step 2: Queue at the sales desk (often for quite some time) before handing the book to the assistant, who would write the title and price by hand onto a sales slip.
Step 3: Follow lots more hard-to-find signs to the cashier's desk, which was on a different floor and accessed through a maze of different departments.
Step 4: Join a very long queue at the cashiers desk, then hand over your money in order to get your sales slip stamped.
Step 5: Try to find your way back, through the book-lined maze, to the sales desk.
Step 6: Queue for a third time before exchanging the stamped sales slip for your book.
(The sales slip would then be carefully filed so that new stock could be manually ordered).