Study/Student Spanish Visa

[pjc6131]

My daughter has been going through the process of applying for a study visa to work as an au-pair in from September to June next year. She has completed all the necessary documents and attended the Spanish Consulate as requested. The Consulate website mentions picking up the visa in person from the Consulate, but she has had her passport returned and stamped with her visa details on it. The status of her visa application says resolved. We think the website is out of date, but they say any additional emails sent to the consulate will hold up the process further.
Does she need a physical visa document still to be collected or does she just need the updated passport?

[Buenchico]

I doubt that anyone here will have a definitive answer to such a specific enquiry. What I'd do, if I were in your position, would be to make a general enquiry to the Consulate, without even mentioning your daughter's name (unless you're specifically asked for it, of course). That way it wouldn't be possible to cause any delay to your daughter's application.

So, in the first instance, I suggest trying to get through on the phone. [phone]). Then simply say (without mentioning your daughter's name): "My daughter has applied for a visa and has received her passport back. Does she now need to attend the Consulate in person or is the matter fully resolved?".

If you can't get through on the phone, send an email that asks the same question, using an email address that's not linked to your daughter's application.