You are entitled to statutory redundancy pay if you have worked for an employer for two continuous years since the age of 18. The statutory minimum is, put very simply, half a week's pay for each complete year of service between the ages of 18 and 21; 1 week's pay for each complete year of service between the ages of 22 and 40 and 1.5 week's pay for each complete year of service between the ages of 41 and 65. The maximum number of years continuous service that can be counted for statutory redundancy payments purposes is 20. Of course, an employer can choose to pay much higher redundancy payments. If your mother has received the minimum she is entitled to by law, then, although it appears unfair, there is little she can do unless under the terms of her contract of employment she is entitled to more, in which case she may have a claim for breach of contract against her employer.