And then there is the problem with staffing levels which adds to the problems mentioned.
One example of many is a divisional central police station that looks after an area with a population of approximately 200k. In the day time there are on average 450 staff at the station with an average between 8 and 15 front-line officers responding to emergency calls, dealing with detainees the night before, dealing with front-counter reports and all the other routine reports (domestics / shoplifters, accidents and other endless task).
After 6pm, there are only about 70 people in the station, after say 10pm there are only probably 10 -15 front-line officers available. SMT (senior Management teams), recently tried to get round this dangerous problem by banning 'double-crewing' with many officers being sent to even violent incidents alone.
So what happens is the volume of work gets so high and back-logs, therefore some incidents do not get dealt with correctly, even the serious stuff. For information, even one shop-lifter could take up one officers whole shift if offender is arrested due to hideous amounts of procedure / bureaucracy.
So what are the other members of staff upto?