Iwant To Make My Wishes About End Of My...
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I Made An Anthopological Observation In Tescos
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As someone in their mid 40s I tend not to use the self-service checkouts as I'd sooner be served by a real person - even if the SC checkouts are clear and there's a queue at the 'real person' checkouts.
I notice its the opposite with younger people; they'd sooner go self service even if 'real person' checkouts are free.
Does this mean that older people are technophobes, younger people would sooner deal with a computer, or both?!
I notice its the opposite with younger people; they'd sooner go self service even if 'real person' checkouts are free.
Does this mean that older people are technophobes, younger people would sooner deal with a computer, or both?!
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My local Sainsbury's has nine self-service tills, but usually only five are in operation. If I have a Trolley, and anyone in the self-service area has a Trolley then I go to a Person-operated checkout instead. It isn't the biggest of spaces to manoeuvre past someone else with a Trolley, to get to one of the other self-service machines.
I prefer a human till - the "please put item in bagging area" and "unexpected item ......." anoys me.
However, our Tesco has the handheld scanners - my only gripes with them is that you have to scan every item - there should be an option to enter the quantity you've bought of a multiple item. Then of course sometimes it decides to scan twice! And then there is the dreaded moment at the till - will it be a random security check or not!
However, our Tesco has the handheld scanners - my only gripes with them is that you have to scan every item - there should be an option to enter the quantity you've bought of a multiple item. Then of course sometimes it decides to scan twice! And then there is the dreaded moment at the till - will it be a random security check or not!
Quite right, Svejk. Your avatar reminds me of when I was in the USSR 40 years ago. The procedure for buying goods was threefold:
Firstly you would queue up at the counter until it was your turn. Next you would order your goods which would be wrapped and you were given a ticket.
You took that ticket to the other end of the shop where the cashier would calculate the total, usually with an abacus, and give you a receipt. You then went back to the original counter, handed over the cashier's receipt and would be given your purchases.
Firstly you would queue up at the counter until it was your turn. Next you would order your goods which would be wrapped and you were given a ticket.
You took that ticket to the other end of the shop where the cashier would calculate the total, usually with an abacus, and give you a receipt. You then went back to the original counter, handed over the cashier's receipt and would be given your purchases.
I use self service if all the manned tills are busy that's if I don't have a trolley full. But there is often something that I have to have assistance with, usually to weigh something or breadrolls that need keying in, that annoys me. Plus the voice telling me to 'put the item in the bagging area' when I have already done that makes me mad.
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